Securus Technologies is one of the leading communications and technology providers to the law enforcement industry in the country. The company, which is based out of Dallas, Texas, currently provides some products and services to over 1,000 facilities, which ultimately house over 1 million inmates.
Overall, Securus Technologies is best known for their video visitation service and products. This system has allowed facilities to provide a great video visitation program to inmates and family members. This has helped to reduce the amount of in-person visitation, which has helped to make facilities safer and more efficient. While the video system has provided a range of conveniences and other amenities, it has actually had an added benefit of helping a facility solve and prevent crimes.
Whenever Securus Technologies sells a new video product, they also can provide a monitoring services. This monitoring service is handled out of the company’s new data and customer service center, which allows them to carefully monitor any call that is deemed necessary. When Securus Technologies notices that a call has some information that seems illegal, or seems to discuss a past crime, the call is immediately forwarded to the prison. The prison officials are then able to review the call and determine how to proceed.
Due to this monitoring, the company has been thanked for helping to solve and prevent many different crimes. This has helped to make prisons even safer for all employees, inmates, and visitors of the facility.